Estimated Shipping Times and Costs
USA
- Free delivery on all orders over $250
- Standard delivery charge $15
- Delivered in 5-7 business days. This shipping window may be longer during high-demand drops.
International
To keep international shipping easy for you, we have arranged all orders outside of the US as DDP. This means that total shipping fees include local VAT and import duties. For a breakdown of the actual costs, refer to the shipping section provided at the bottom of the order form. Please note that import duties and taxes vary by country. Currently, we only offer DDP delivery for international orders.
Canada
- Delivery fees for orders are calculated during checkout.
- All orders are Delivered Duty Paid (DDP), with local VAT and duties included and already paid for.
- Delivered in 5-10 business days. The shipping window shown upon checkout excludes processing and preparing your order, which may be longer during high-demand drops.
Europe
- Delivery fees for orders are calculated during checkout.
- All orders are Delivered Duty Paid (DDP), with local VAT and duties included and already paid for.
- Delivered in 7-10 business days. The shipping window shown upon checkout excludes processing and preparing your order, which may be longer during high-demand drops.
UK
- Delivery fees for orders are calculated during checkout.
- All orders are Delivered Duty Paid (DDP), with local VAT and duties included and already paid for.
- Delivered in 7-10 business days. The shipping window shown upon checkout excludes processing and preparing your order, which may be longer during high-demand drops.
Asia
- Delivery fees for orders are calculated during checkout.
- All orders are Delivered Duty Paid (DDP), with local VAT and duties included and already paid for.
- Delivered in 7-10 business days. The shipping window shown upon checkout excludes processing and preparing your order, which may be longer during high-demand drops.
Australia
- Delivery fees for orders are calculated during checkout.
- All orders are Delivered Duty Paid (DDP), with local VAT and duties included and already paid for.
- Delivered in 7-14 business days. The shipping window shown upon checkout excludes processing and preparing your order, which may be longer during high-demand drops.
Rest of the World
- Delivery fees for orders are calculated during checkout.
- Most orders are Delivered Duty Paid (DDP), but please note local VAT, duties and fees may be applied to certain countries upon arrival.
- Delivered in 7-14 business days. The shipping window shown upon checkout excludes processing and preparing your order, which may be longer during high-demand drops.
We regret that we cannot guarantee the shipping times as stated above, as delivery time will vary based on carrier and location.
Custom orders, limited editions, and pre-order or other made-to-order products may take longer to ship.
Orders placed on www.erl.store may be shipped from multiple warehouses, depending on availability. For this reason, orders that include multiple items may be sent in multiple shipments.
Order Confirmation
You will receive a Shipping Confirmation email containing your tracking number once your parcel has been shipped.
Shipping and Collecting
Domestic shipments will be handled by Fed-Ex. International shipments will be handled through Fed-Ex, UPS, or DHL Express. After your package is dispatched, you'll receive the tracking number via email, allowing you to monitor its progress on the carrier’s website. Delivery will be made to the address specified for shipment. As our carriers mandate a recipient's signature upon delivery, it's essential to be available at the specified shipping address when the delivery is expected.
Delivery Time
Orders within the US typically arrive within 2-5 business days after receiving the shipping confirmation. For international orders, expect delivery within 3-7 days from the shipping confirmation. Please be aware that during national holidays, dispatch times may be extended, potentially affecting delivery timelines. All orders are processed automatically, and we are unable to expedite or delay shipment.
Alaska and Hawaii
Please note that the domestic shipping and delivery times described above are applicable to the continental U.S. only. Please anticipate an additional 2-5 business days for your order to arrive due to carrier restrictions in your region.
International Orders
All orders shipped internationally will include a flat rate shipping fee, and may incur customs fees, duties, taxes, or brokerage fees. For international orders shipped to countries other than those stated above, customs fees, duties, or taxes incurred will be the responsibility of the recipient and will be calculated, displayed, and charged at checkout.
International orders may require the customer to provide additional information to the carrier in order to ensure delivery. For this reason, you may be contacted via email, phone, or SMS text message to provide these details. If you are contacted in such a manner it does not mean that you have been subscribed or enrolled in any messaging service, nor that you will be asked to pay any additional fees upon delivery. The carrier will be unable to deliver your parcel without the additional details requested, and if you do not provide this information your parcel will be returned to our warehouse.
Shipping Restrictions
We do not ship to P.O. Boxes, APO, FPO, and U.S. Territories. Orders made to addresses in these areas may be canceled at our discretion. You are responsible to confirm the delivery address of your order is correct. Orders made from a different country than the delivery address will be automatically canceled.